Computer Services

The Application Software Products, Inc. Computer Services Department was started in 1988 at the request of our customers. Our customers needed a reliable, stable company to provide new equipment, remedial on-site maintenance, and networking support.

We know that quality service is as important to our customers as quality products. Technology is changing constantly and ASP is committed to providing the service technicians with the knowledge and the tools for immediate solutions to our customerís needs. Our approach is to listen to our customerís computer system needs, offer recommendations, design systems, and then implement the new system configuration with the minimum amount of transition down time.

The ASP Computer Services staff is committed to ďCustomer ServiceĒ. We strive to provide remedial maintenance unique to the PC industry with a staff of experienced, knowledgeable, and friendly personnel. Because we specialize in servicing cities, utilities, and other governmental entities using ASPís specialized software, our knowledge of the demands of our customers business uniquely qualifies us to serve you better. We provide the remedial maintenance at our customerís place of business to eliminate as much non-productive employee down time as possible. ASP is providing remedial on-site equipment maintenance to over 100 governmental entities throughout the Pacific Northwest.

Listed below is a sample of the services available from the ASP Computer Services Department:

  • Computer and network systems design

  • New equipment sales

  • Onsite computer and network installation

  • Onsite computer and network repair

  • Internet and E-Mail implementation and troubleshooting

  • Design and implementation of data backup procedures